Frequently Asked Questions
Everything you need to know about your Paul Fredrick experience.
How do I determine my correct shirt size?
We offer detailed sizing charts for our Slim, Tailored, and Classic fits. To find your perfect match, measure your neck circumference and sleeve length, then compare them to our size guide found on each product page.
What is your return and exchange policy?
We accept returns and exchanges of unworn, unwashed, and unaltered merchandise within 90 days of purchase. Please note that items that have been monogrammed or custom-tailored are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. If you have requested custom alterations, such as pant hemming or cuff additions, please allow an additional 2-4 business days for processing.
Do you offer monogramming services?
Yes, we offer professional monogramming on most of our dress shirts for a small additional fee. You can select your preferred font, color, and placement directly on the product page before adding the item to your cart.
Can I track my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout via PayPal and Apple Pay for your convenience.